Privacy policy.

1. Introduction

Partition Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through various channels including SMS messaging.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or use our services
• Subscribe to our newsletter or marketing communications
• Opt-in to receive SMS messages
• Contact us with inquiries or support requests
• Participate in surveys, contests, or promotions

Information Collected Automatically

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Page views and navigation patterns
• Time and date of visits
• Referring website addresses

📱 Mobile & Phone Information Protection

• No Third-Party Sharing: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
• SMS Opt-In Protection: All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Secure Storage: Your mobile phone number and related messaging data are stored securely and used only for the purposes you have explicitly consented to.
• Marketing Restrictions: We do not sell, rent, or trade your mobile information to external marketing companies or data brokers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our services
• Processing transactions and sending related information
• Sending administrative information and service updates
• Responding to your comments, questions, and customer service requests
• Sending marketing communications (with your consent)
• Conducting SMS campaigns (with your explicit opt-in consent)
• Improving our website and services
• Preventing fraud and enhancing security
• Complying with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Email and SMS delivery services
• Website hosting and maintenance
• Customer support services
• Analytics and marketing tools

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security Measures Include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and infrastructure

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You may request access to the personal information we hold about you and receive a copy in a portable format.

Correction and Updates

You may request that we correct or update inaccurate or incomplete personal information.

Deletion

You may request that we delete your personal information, subject to certain legal limitations.

SMS Opt-Out

You may opt-out of SMS messages at any time by texting STOP to the number you received messages from.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• Marketing cookies for targeted advertising
• Preference cookies to remember your settings

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. AI Assistants, API, and Connectors

We publish a machine-readable API and a Model Context Protocol (MCP) server at /agent/v1 and /mcp so AI assistants acting on your behalf can retrieve product, pricing, and lead-time information. This section describes how data is handled when you or your assistant use them.

• What is sent: Read-only tools accept only what is needed to answer the request — a search term, a part number, a takeoff list, or a project configuration such as material, stall count, and destination state. No account, API key, or personal information is required to use them.
• Quote creation: One tool creates a real quote and therefore requires a name and email address. Using it produces a proposal record and may result in a member of our team contacting you. Your assistant should confirm this with you before calling it.
• Request logging: We log request metadata — IP address, timestamp, and the name of the tool called — to enforce rate limits and prevent abuse. These logs are retained for no longer than 90 days.
• No training use: We do not use API requests, takeoff lists, or project configurations to train machine-learning models, and we do not sell them.
• No third-party sharing: API request data is not shared with third parties except as required to operate the service (for example, our hosting and rate-limiting infrastructure) or as required by law.
• Directory listings: Where our connector is listed in a third-party AI assistant directory, that provider's own privacy policy governs your use of their assistant. We receive only the requests your assistant sends us.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@thepartitionpros.com
• Company: Partition Pros
• Subject Line: Privacy Policy Inquiry

We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have.